B2B Account Manager / Senior B2B Account Manager

Healthcare / Consumer Safety Products
Location: Remote (U.S.) or Hybrid in Grand Rapids, MI; Minneapolis–St. Paul, MN; or Piedmont, SC
Employment Type: Full-Time
Reports To: Director, Marketing & Channel Expansion

About the Role

We are seeking a high-performing B2B Account Manager (Manager or Senior Manager level) to build and grow long-term relationships with business customers across multiple verticals. This role owns a defined territory or national book of business and is responsible for driving revenue growth through consultative selling, strategic account management, and market development.

You will serve as the primary point of contact for customers, understanding their business needs, managing contracts and pricing, and expanding product adoption. This is a highly cross-functional role working closely with Marketing, Supply Chain, Distribution, Customer Service, and Commercial Leadership to ensure seamless execution and customer success.

Key Responsibilities

Sales & Revenue Growth

  • Own and grow a B2B portfolio through strategic prospecting, solution-based selling, and account development
  • Achieve quarterly and annual revenue targets
  • Build and maintain accurate sales forecasts, pipelines, and account plans using CRM tools
  • Manage long-term sales cycles and contract negotiations

Account Management & Customer Engagement

  • Develop strong relationships with customers across hospitality, food & beverage, construction, first aid, distribution, and institutional segments
  • Conduct regular business reviews and identify opportunities for growth, pricing optimization, and expanded access
  • Serve as the primary point of contact for contracts, pricing, service issues, and renewals

Market Development

  • Identify emerging opportunities across employer, institutional, hospitality, and direct procurement channels
  • Monitor competitive activity and provide market insights to commercial, medical, and marketing teams
  • Represent the organization at conferences, trade shows, customer workshops, and industry events

Cross-Functional Collaboration

  • Partner with Marketing, Supply Chain, Distribution, Customer Service, and Sales Operations to support onboarding, fulfillment, and retention
  • Contribute to new product launches, pilot programs, and customer-facing materials
  • Support forecasting, territory planning, and go-to-market initiatives

Qualifications

  • Bachelor’s degree or equivalent combination of education and experience
  • 4+ years of B2B sales experience (Manager level); additional experience for Senior Manager consideration
  • Experience selling into hospitality, food & beverage, healthcare, medical device, pharmaceutical, or first aid markets
  • Proven success managing contracts and long-cycle B2B relationships
  • Ability to travel approximately 30–50%
  • Strong analytical skills with the ability to interpret sales data and market trends
  • Highly self-motivated with the ability to work independently in a remote environment
  • Demonstrated success building relationships with stakeholders at multiple organizational levels
  • Excellent written, verbal, and presentation skills
  • Proficiency with Microsoft Excel, PowerPoint, Word, and CRM systems

The Ideal Candidate

  • Brings a consultative, relationship-first sales approach
  • Is comfortable owning a book of business and building growth strategies
  • Thinks strategically while executing with urgency and discipline
  • Thrives in cross-functional, matrixed environments
  • Adapts quickly in evolving markets and embraces change
  • Demonstrates strong emotional intelligence, time management, and problem-solving skills

Compensation

  • Total target compensation (base + incentive):
    • Account Manager level: approximately $140,000 annually
    • Senior Account Manager level: approximately $175,000 annually
      (Final compensation based on experience, qualifications, and performance.)

Why This Opportunity

  • National impact across essential business and healthcare channels
  • High visibility with leadership and cross-functional teams
  • Opportunity to grow a strategic product portfolio
  • Performance-driven culture with strong career progression potential
  • Flexible remote or hybrid work environment

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